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Type of Contracts
 
With our tailored solutions for inspection and maintenance, we help our customer and ensure that your equipments offers the performance you need regular and reliable performance for optimum equipment availability, a level of safety for owner/user and operators. Our wealth is qualified specialists, who knows their job with long experience. Besides case by case requirement of our specialist after sales support team, Italgru also entertains comprehensive maintenance contracts that include all possible spare parts (including rubber parts) lubricants, tools and tackle for round the clock at site maintenance support for the tenure of the contract.
The comprehensive maintenance contract have been adopted by our several valuable customers, as it will help lower total lifetime costs, extend equipment service life, reduce owner/user work load for timely procurement planning for spares, schedule maintenance, manpower etc, as in such cases complete maintenance responsibility of cranes passed on to us.
 
 Service Contracts
Our Guiding Principle
To attain total customer satisfaction by delivering quality products and professional services that constantly exceeds the standards of the industry, through unwavering commitment and dedication.
 
Field Service Department
We place the utmost emphasis on our front line service teams. These teams are responsible for ensuring that our machines remain in full operational condition throughout their service with our customers. Skills, attitude and experience are our criteria in selecting members of our field teams.
Workshop Department
Having experience in heavy equipment, we have the facilities and teams of highly skilled technicians to provide professional maintenance and repair services for heavy equipment.
 
 
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